Boxem’s journey to efficient e-commerce fulfillment

Boxem

E-commerce SaaS provider that aims to simplify the complexities of shipping.

Sector

E-Commerce SaaS

Company size

50 - 200 people

Project duration

6 months

Services we provided

UX/UI Design

The mission

Elevate Boxem's user experience to become the go-to, intuitive platform for e-commerce shipping, aimed at empowering the next wave of digital entrepreneurs.

The win

Nailed it by reinventing user experience, making it not just pretty but profoundly useful. The upshot? More time spent on the platform and raving user reviews.

ROI unlocked

We transformed Boxem into the ultimate tool for e-commerce decision-making. Think more clarity, less clutter. User experience? Leveled up. All set for scale.

Goal

The primary goal of our collaboration with Boxem was to overhaul the existing user interface and experience. We aimed to create an intuitive, easy-to-navigate platform that could effectively support the varied needs of online sellers using Amazon's FBA service.

By focusing on data-driven decision-making and ensuring that users could easily share their results, we set out to maximize user engagement and satisfaction, thereby boosting Boxem's market position and growth potential.

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Client

Boxem is an e-commerce SaaS provider that aims to simplify the complexities of shipping. They're all about efficiency, time-saving, and elevating the e-commerce game. Based in New York, their mission is to empower e-commerce entrepreneurs to focus more on what they love and less on logistics.

MEDICATIONS

Personalized Prescription Medications, Tailored to Your Unique Biology

Alfie offers a variety of prescription medications tailored to your individual biology. If eligible, your Alfie provider may prescribe a combination of a variety of medications such as:

GLP-1s

GLP-1 medications mimic natural appetite suppressant hormones, but many people are non-responders to these medications.

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Phentermine

Phentermine alone works to decrease food intake by inhibiting certain hormones in your brain and increasing your metabolism.

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Topiramate

Phentermine / Topiramate helps control weight by regulating receptors in your brain to decrease food intake and manage your basal metabolic rate.

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Naltrexone

This combination of medications minimizes food intake by modulating brain chemical imbalances and reducing hunger.

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Metformin

Metformin minimizes food intake by modulating your appetite, improving your mood, and decreasing your hunger.

Learn more ->

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Challenge

The task at hand was more than just a design revamp. We were entrusted to solve core UX/UI issues that affected the platform's usability and ultimately, its adoption rate. Poor navigation, complex data presentation, and lack of onboarding were pushing users away.

Diagnose UX problems hindering user engagement
Conceptualize data-rich UI without overwhelming the user
Improve onboarding to drive user action

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Solution

We kicked off with user interviews and data analytics to get into the minds of the platform's audience. Our UX/UI team then rolled up their sleeves and iteratively designed, prototyped, and tested solutions.

Simplified navigation for better user flow
Employed progressive disclosure to present complex data
Created interactive onboarding to set the tone and guide first-time users

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Value

After implementing our UX/UI solutions, Boxem's time-on-site increased by 30%, and cart abandonment rates plummeted by 20%. The platform now exudes an aura of simplicity and intuitiveness, encouraging more users to explore its features.

User engagement: Up by 30%
User satisfaction: 4.8-star rating post-redesign
Scalability: The design is prepared to adapt as Boxem expands its services